I cannot say enough positive things about TACTIPUP! Their commitment to customer satisfaction truly sets them apart from other companies.
I originally ordered a custom collar for my service dog, Gunnar. However, life had other plans, and I ended up with a wonderful female service dog named Raven instead. I reached out to TACTIPUP wondering what my options were, and they absolutely went above and beyond to make things right.
Without hesitation, they had me send back the original collar and changed the name on it - completely free of charge! Throughout the entire process, their team was incredibly professional, responsive, and genuinely caring. They made what could have been a frustrating situation into a seamless and pleasant experience.
The collar itself is absolutely top-of-the-line quality - exactly what you want for a working service dog. It's clear that TACTIPUP takes pride in their craftsmanship and stands behind their products.
If you're looking for exceptional customer service paired with premium quality gear for your service dog, I wholeheartedly recommend TACTIPUP. They've earned a loyal customer in me, and Raven looks fantastic in her new collar!
Thank you, TACTIPUP, for your outstanding service and for truly caring about your customers! -Purple Heart Veteran
Best collar my dog has ever had
I bought a collar from yall and I actually got the wrong size (which was my fault ) so I reached out to yall about an extension and yall didn't have one BUT, yall were really awesome and sent me a bigger size ,same collar. I thought that this was really really great customer service, and I'll be ordering from tacipup for all my dog needs from now on..... thank you tactipup!!!
Great quality! This is the second one I bought. Highly recommend!
Great customer service
